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Guide to CCB

Here is a quick start guide for using CCB, including some useful tips and helpful links to videos and articles.

To make sure you receive all communication from CCB, add all communication from the domain to your safe senders list in your email provider. Read the instructions and help for how to do this for various email providers.

CCB is a powerful tool for building community and including more people in church ministry. Please read and follow the CF Online Community Guidelines so everyone has a great experience with the online community.

Below are instructions for several of the most common tasks related to logging in to CCB.

  • Login To CCB

    To login, go to

  • Request Access To CCB

    Request Username and Password, fill out your details, and submit to receive access to CCB. If the email you use is already in our system, an activation email should arrive in your inbox soon. If your email is not in our records, within a few business days the office should send you an activation email. You will want to add CCB to your safe sender list so the activation email does not go to your junk mail folder.

  • Basic User Video Tutorial
  • Forgot Password (Help Article)

There are several settings in CCB that you may want to change or verify. These settings are covered in the following video. (Help Video)

  1. Change Your Password
  2. Change Your Communication Preferences (Help Article)

    Make sure to add your mobile number and carrier so group leaders can send important notifications to the entire group. We also recommend selecting “Send me emails from group participants,” which is required for you to receive emails from group leaders.

  3. Change Your Privacy Settings  (Help Article)

    Share as much information with others as you are comfortable with to help promote community. By default, your address, contact phone, and home phone number are visible to other church members. Refer to the community guidelines for how to respect others personal information.

  1. Profile Picture

    You may already have a profile picture in the system that was added by staff in the church office. If you want to add a photo, please use a profile picture that allows other people to quickly recognize you. This greatly helps the online community and the functionality of the teams.

  2. Profile Information (Help Video)

    CCB allows you to update all your contact information for the church, eliminating the need for church staff to re-enter information you provide. Keeping all information accurate will greatly help the church staff and ensure we have an up-to-date church directory.

  3. Email

    CCB allows only one email for all communication. There is a custom field to add a second email, but it can only be used with an external email program on an individual email. Please use the best email to receive serving reminders/requests and all communication from group leaders and church staff for your main email.

There are easier and more preferable ways to give other than CCB, and they can be found here, but if you would like to give through CCB, CCB allows you to give to Christian Fellowship and its ministries by setting up a gift through your bank account* or by credit/debit card. This can be done for both one-time gifts and recurring gifts.

*Setting up a gift with a bank account is the best way to give. Each credit card transaction costs your church an average of 3%. This is $300 per $10,000 given that your church does not receive.

Each group may use different guidelines for how they are going to use the scheduling system, but here are some of the how to’s for how the system works. Click here for a tutorial video and helpful hints specific to volunteer schedules, or check this webpage for step-by-step instructions

  1. Blocking Out Dates

    Make sure to block out dates when you are going to be out of town or have prior commitments that will not allow you to be available to serve on certain dates.

  2. Set Your General Availability

    Remember to set the overall number of times you are willing to serve and the number of times for each group.

  3. Accept Or Decline Your Assignments

    Make sure to quickly accept or decline your assignments. Note that some teams may expect you to find your own replacement and then inform the team leader when you decline.

  4. Viewing Your Assignments

    Once you get to your schedule page, you may want to bookmark the page so it is easy to go directly to your schedule (most browsers have a “Bookmarks” menu with commands to bookmark the current page).

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